Before you report a bug
Restart the app, confirm you have a network connection, and check the leaderboard health endpoint. If Prize Play is unavailable, include a screenshot of the ready screen so we can confirm whether the build exposed that mode.
Support + Service Status
Fast help for runs, installs, daily leaderboard issues, and Prize Play support.
Combat Corridor supports short repeatable runs, a hosted Daily Challenge leaderboard, and build-dependent Prize Play integration. If something breaks, start here first. The support flow below covers score sync, Game Center, Prize Play availability, reinstall steps, and what to send us when a run goes sideways.
Daily leaderboard + Prize Play issues
If a score does not appear, include the run mode, approximate UTC time, device model, and whether the game showed online scores, temporary local scores, or opened Skillz results fallback.
Best support message
Send the app version, iOS version, device model, what you expected, what happened instead, and a screenshot if the UI looked wrong.
Troubleshooting
Common fixes
My score did not show up online.
Check the leaderboard health link above, then reopen the game. If the problem persists, send us the run mode, run date, score, device, app version, and whether the game showed online, temporary local leaderboard mode, or Skillz fallback results.
Game Center did not sign in.
Make sure Game Center is enabled on the device and that you are signed into the correct Apple account in iOS Settings. If sign-in still fails, restart the app and try again after confirming connectivity.
Prize Play is unavailable.
Prize Play may be disabled in some builds while Skillz configuration or account access is still being completed. Send a screenshot of the ready screen, the installed app version, and whether the Prize Play button was missing or disabled.
Skillz opened results instead of confirming my score in-game.
That can happen when the app cannot confirm the submission locally and falls back to Skillz-hosted results. Send the approximate UTC time, score, device, app version, and a screenshot of the result path you saw.
The app looks wrong after an update.
Delete the app, reinstall the latest build, and launch again. Include a screenshot if UI framing, heart icons, or ship visuals look incomplete after reinstalling.
The game feels frozen or unresponsive.
Force-quit the app, reopen it, and try one clean run. If the issue repeats, include the device model, iOS version, and exactly where the game stopped responding.
Leaderboards
What we need to diagnose a leaderboard or Prize Play score problem
- Device model and iOS version.
- App version shown in the installed build.
- Date and approximate UTC time of the run.
- Whether the run was Daily Challenge, Free Play, or Prize Play.
- The score you expected to appear.
- Whether the leaderboard was online, in temporary local mode, or sent you to Skillz results fallback.
Live service
leaderboard.combatcorridor.com/health